Automatic capture and reporting of computer configuration data

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United States of America Patent

PATENT NO 6601190
SERIAL NO

09429681

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Abstract

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A method for servicing computers using diagnostics programs to capture and report comprehensive configuration information to customer service via email.

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Patent Owner(s)

Patent OwnerAddress
HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP1701 EAST MOSSY OAKS ROAD SPRING TX 77389

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Dinh, Hung K Spring, TX 3 111
Gorman, David E Irvine, CA 2 68
Harsany, John S Houston, TX 8 418
Lyons, Tim J Tustin, TX 2 68
Meyer, John E Spring, TX 8 224

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