System and method for selecting responses to user input in an automated interface program
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United States of America Patent
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Aug 5, 2003
Issued Date -
N/A
app pub date -
Feb 3, 1998
filing date -
Jun 4, 1997
priority date (Note) -
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Abstract
An automated interface program designed to interact and communicate with users, is disclosed that defines a list of categories activatable by the program; identifies a set of categories activated by user input; selects another set of categories from the activated categories based upon a metric and thereafter executes actions associated with the selected categories. The metric is a computed value based on conditions located within each category. The metric gives an estimate of the appropriateness of the particular response included in an activated category. This estimate is currently based on the current input and the current state of the automated interface program at the time user input is entered.
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