Vehicle warranty and repair computer-networked system
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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Aug 19, 2003
Grant Date -
Jun 13, 2002
app pub date -
Jan 20, 2000
filing date -
Jan 20, 2000
priority date (Note) -
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status (Latency Note)
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Abstract
A computer-based warranty administration system provides vehicle-specific service. The system includes a dialog manager for collecting service information regarding a vehicle from a user. The system also has an artificial intelligence based reasoning module for analyzing the service information to determine a diagnosis. The system further includes a repair processing module for administering warranty-specific service based on the diagnosis and the service information.
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