Proact module for proactive maintenance application
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United States of America Patent
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-
Sep 2, 2003
Issued Date -
N/A
app pub date -
Apr 27, 2001
filing date -
Jun 16, 2000
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
Methods and systems for proactively maintaining a telephone system local loop. One embodiment includes communicating with a communications network and acquiring status information associated with telephone lines. Proactive maintenance is predicted using upon the status information. Work orders describing the predicted proactive maintenance may be generated and dispatched. Another embodiment includes communicating with a communications network and acquiring at least one customer information associated with copper line pairs, service information associated with copper line pairs, and status information associated with telephone lines. The acquired information is stored in a database. The database is updated with the status information associated with telephone lines. Proactive maintenance is predicted using the stored information.
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