Method and apparatus for evaluating service to a user over the internet

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United States of America Patent

PATENT NO 6625647
SERIAL NO

09414837

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system and method are disclosed for gathering information relating to a loading time experienced by a user of information over a network. A browser agent is sent to a user machine in response to a user request to access a Web page. The browser agent initiates the sending of a user HTTP GET request and the browser agent is operable to log a first time corresponding to the sending of the user HTTP GET request. The browser agent measures a download time interval that is determined according to the difference between the first time and a second time corresponding to the loading of the web page. The browser agent is operative to cause the user machine to send a modified HTTP GET request, wherein the modified HTTP GET request contains a performance parameter indicative of the measured download time interval. Thus, the download time interval experienced by the user is measured and a parameter indicative of the measured download time interval is sent as part of the modified HTTP GET request

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Patent Owner(s)

  • DYNATRACE LLC

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Barrick, Jr James G Menlo Park, CA 2 433
Ge, Guoqiang Mountain View, CA 2 433
Zou, Tong Fremont, CA 9 464

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