Method for providing enhanced directory assistance upon command using out-of-band signaling

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6628772
SERIAL NO

09417523

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A user calls a directory assistance service provider to search for a desired telephone number and be connected to a party at the desired number. In one such connection, the user is afforded enhanced directory assistance upon a user command in the form of an out-of-band signaling message, e.g., SS7 signaling message. For example, the user may be afforded further operator assistance by pushing on the user telephone a predetermined key (e.g., '*' key), which is detectable by the directory assistance service provider as an SS7 signaling message.

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Patent Owner(s)

  • GRAPE TECHNOLOGY GROUP, INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cox, Patrick M Tigard, OR 32 1222
Elsey, Nicholas J West Linn, OR 32 2748
Filliger, Paul W Keizer, OR 29 894
Kepler, Michael A Aloha, OR 46 3634
McGrath, Adam J Durham, OR 3 64
Powell, A Peter Colton, OR 14 588
Timmins, Timothy A Tigard, OR 64 4159

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