Automatic invocation of computational resources without user intervention across a network

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United States of America Patent

PATENT NO 6633861
SERIAL NO

09916158

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system is described for automatically invoking computational resources without intervention or request from a user of the system. The computational resources may operating by searching across a network, or may themselves be located across a network. In the system a query-free information retrieval system is described in which the exact technical documentation contained in existing user or other technical manuals is provided to a user investigating apparatus having a fault. The user enters symptoms based upon the user's analysis of the apparatus, and in response the system provides information concerning likely faults with the apparatus. As the symptoms are entered, the relative value of individual faults is determined and related to the symptoms they cause. The user can then select technical information relating to probable faults in the system.

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Patent Owner(s)

Patent OwnerAddress
RICOH COMPANY LIMITED3-6 NAKAMAGOME 1-CHOME OHTA-KU TOKYO 143-8555

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Graham, Jamey San Jose, CA 158 9699
Hart, Peter Menlo Park, CA 26 864

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