Multi-user answering system and method
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United States of America Patent
Stats
-
Nov 11, 2003
Grant Date -
N/A
app pub date -
May 27, 1999
filing date -
May 27, 1999
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A system and method for receiving calls for a plurality of persons. The system receives an incoming telephone call at a communications host, such as a PBX, from a caller for called person and queries a database for a set of information regarding the called person. The database can include information for each individual supported by present invention. The system can then query the status of the called person's phone line and announce to the caller some information regarding the called person. The system then forwards the incoming telephone call, the status of the called person's phone line, and the set of information regarding the called person to a display screen of a human secretary, who then answers the incoming telephone call.
First Claim
Family
International Classification(s)
Cited Art Landscape
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