US Patent No: 6,661,884

Number of patents in Portfolio can not be more than 2000

One number, intelligent call processing system

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Abstract

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A one number, multi-application, intelligent call processing system provides service benefits to a caller, a servicing location and/or a vanity number advertiser during a call, parallel to the call and/or post call in an integrated common architecture. The system utilizes VRU technology in conjunction with the national telecommunications network connected via Computer Telephone Integration (CTI) to a virtual telephone number database containing a nationwide master list of telephone numbers with attribute data items associated by Spatial Key linkage to each telephone number. The process of the invention is initiated by a caller dialing a selected telephone number to request information and/or services. Based on the number dialed, a caller or network provided ten-digit telephone number and VRU prompted for and received caller input, the system retrieves the application requested data from the virtual telephone number database and provides it to the network.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
NEUSTAR INFORMATION SERVICES, INC.STERLING, VA29

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Moore, George G Great Falls, VA 38 1569
Shaffer, James D Rancho Santa Fe, CA 35 1529

Cited Art Landscape

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* Cited By Examiner

Patent Citation Ranking

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Patent Info (Count) # Cites Year
 
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* Cited By Examiner