US Patent No: 6,675,216

Number of patents in Portfolio can not be more than 2000

Copy server for collaboration and electronic commerce

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Importance

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Abstract

Systems and methods for collaborating over the Internet (or an intranet) in which two or more parties, such as a user and an agent, can share dynamic content generated by a web site server. Collaboration can be accomplished on live, dynamic pages without imposing a proxy server between user browsers and the web servers. Mechanisms prevent multiple submissions, and filters can be provided to selectively filter versions of a page for different users.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
CISCO TECHNOLOGY, INC.SAN JOSE, CA9213

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cummings, Charles D Lowell, MA 5 233
Quatrano, Stephen R Lexington, MA 7 210

Cited Art

Patent Info (Count) # Cites Year
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (3)
6,240,444 Internet web page sharing 174 1996
6,112,240 Web site client information tracker 158 1997
6,308,188 System and method for building a web site with automated workflow 104 1998
 
LUCENT TECHNOLOGIES INC. (3)
5,862,330 Technique for obtaining and exchanging information on wolrd wide web 198 1996
6,070,185 Technique for obtaining information and services over a communication network 110 1997
6,353,851 Method and apparatus for sharing asymmetric information and services in simultaneously viewed documents on a communication system 154 1998
 
NCR CORPORATION (2)
6,295,550 Session creation mechanism for collaborative network navigation 24 1996
5,954,798 Mechanism for dependably managing web synchronization and tracking operations among multiple browsers 161 1997
 
ASPECT COMMUNICATIONS CORPORATION (1)
6,298,356 Methods and apparatus for enabling dynamic resource collaboration 119 1998
 
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY (1)
6,178,439 HTTP session control 25 1997
 
CISCO TECHNOLOGY, INC. (1)
6,295,551 Call center system where users and representatives conduct simultaneous voice and joint browsing sessions 204 1997
 
EMC CORPORATION (1)
6,230,185 Method and apparatus for facilitating communication between collaborators in a networked environment 69 1998
 
PLACEWARE, INC. (1)
6,338,086 Collaborative object architecture 75 1998
 
ROCKSTAR BIDCO, LP (1)
6,393,475 Method of performing a network management transaction using a web-capable agent 23 1999
 
SAMPO IP LLC (1)
6,161,149 Centrifugal communication and collaboration method 45 1998
 
SIEMENS CORPORATION;INTELLECTUAL PROPERTY DEPARTMENT (1)
6,105,055 Method and apparatus for asynchronous multimedia collaboration 114 1998
 
SONY ELECTRONICS INC. (1)
6,185,602 Multi-user interaction of multimedia communication 88 1998
 
TTI INVENTIONS C LLC (1)
6,144,991 System and method for managing interactions between users in a browser-based telecommunications network 328 1998
 
WEST CORPORATION (1)
6,161,137 Method and system for providing a presentation on a network 92 1998

Patent Citation Ranking

Forward Cites

Patent Info (Count) # Cites Year
 
CISCO TECHNOLOGY, INC. (25)
7,299,403 Methods and apparatus for obtaining a state of a browser 11 2000
7,003,550 Methods and apparatus for establishing collaboration using browser state information 46 2001
7,010,571 Copy server for collaboration and electronic commerce 3 2003
7,870,590 System and method for fast start-up of live multicast streams transmitted over a packet network 1 2004
7,940,913 System and method for improved contact center services to disabled callers 2 2005
8,027,459 System and method for providing queue time credit for self-servicing callers 0 2005
7,693,274 System and method for return to agents during a contact center session 2 2005
7,957,520 System and method for responding to an emergency at a call center 0 2005
7,463,730 System and method for caller confirmation of call center agent notes 2 2005
7,680,047 Maximum transmission unit tuning mechanism for a real-time transport protocol stream 2 2005
7,864,944 Optimal call speed for call center agents 5 2005
8,218,654 Method for reducing channel change startup delays for multicast digital video streams 0 2006
7,694,002 System and method for dynamically upgrading / downgrading a conference session 0 2006
8,326,927 Method and apparatus for inviting non-rich media endpoints to join a conference sidebar session 0 2006
7,606,360 Automated system and method for handling human and caller queues 0 2006
8,358,763 Camping on a conference or telephony port 0 2006
8,120,637 Virtual theater system for the home 0 2006
7,847,815 Interaction based on facial recognition of conference participants 2 2006
7,693,190 Lip synchronization for audio/video transmissions over a network 3 2006
8,121,277 Catch-up playback in a conferencing system 0 2006
8,149,261 Integration of audio conference bridge with video multipoint control unit 0 2007
8,208,003 Minimizing fast video update requests in a video conferencing system 0 2007
7,945,621 Methods and apparatuses for recording and viewing a collaboration session 1 2007
8,289,362 Audio directionality control for a multi-display switched video conferencing system 0 2007
8,312,081 Methods and apparatuses for recording and viewing a collaboration session 0 2011
 
MICROSOFT CORPORATION (2)
8,190,670 Web site cobrowsing 0 2001
7,660,899 Web site cobrowsing 3 2004
 
NET2PHONE, INC. (2)
7,139,799 System for enabling multiple clients to interact together over a network with a secure web page 5 2001
7,305,439 System and method for coordinated and secure-content group-browsing system 0 2006
 
AT&T CORP. (1)
7,035,410 Method and apparatus for enhanced security in a broadband telephony network 7 2000
 
BIRDGE BANK NATIONAL ASSOC. TECHNOLOGY SUPPORT SERVICES (1)
6,871,213 System and method for web co-navigation with dynamic content including incorporation of business rule into web document 37 2000
 
CODE SYSTEMS CORPORATION (1)
8,434,093 Method and system for virtualization of software applications 0 2008
 
FUJITSU LIMITED (1)
7,305,453 Contents conversion method and server 12 2002
 
GENERAL INSTRUMENT CORPORATION (1)
8,352,371 Limiting access to shared media content 0 2008
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (1)
7,194,509 Method and system for changing a collaborating client behavior according to context 1 2003
 
JUNIPER NETWORKS, INC. (1)
7,231,446 HTTP multiplexor/demultiplexor 2 2001
 
ORACLE INTERNATIONAL CORPORATION (1)
7,051,072 Method for providing real-time conversations among business partners 71 2001
 
PERSONY, INC. (1)
8,280,948 System and method for enabling online collaboration amongst a plurality of terminals using a web server 0 2009
 
SAP AG (1)
7,340,680 SAP archivlink load test for content server 1 2004
 
THE VANGUARD GROUP, INC. (1)
7,623,650 Universal multi-browser interface for customer service representatives 1 2004
 
XEROX CORPORATION (1)
7,146,560 Systems and methods for managing identity information 40 2001

Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
11.5 Year Payment $7400.00 $3700.00 $1850.00 Jul 6, 2015
Fee Large entity fee small entity fee micro entity fee
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00