Automated toll-free telecommunications information service and apparatus
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Jan 20, 2004
Grant Date -
Sep 27, 2001
app pub date -
Jun 1, 2001
filing date -
Jun 2, 1998
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
An automated toll-free telecommunications information service may be provided responsive to a user sending an E-Mail request via the Internet or by a caller dialing a toll-free telephone number and announcing a voice request. A service node interprets the request and collects matches to the request from a database. A match to a request may comprise the identity of an entity corresponding to the match, a toll-free number for the match and a brief information sketch describing the entity. The matches are announced and played for the caller. The caller may barge in with a predetermined voice announcement such as 'please dial' when they wish to select an item of the list. In response, the service node initiates the launch of a call to the selected entity.
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