Operations and provisioning systems for service level management in an extended-area data communications network
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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-
Jan 20, 2004
Grant Date -
N/A
app pub date -
May 22, 2001
filing date -
Jun 7, 2000
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
An automated service level manager (SLM) provides operations support for wide-area data communication services offered via regional IP-Over Ethernet on fiber networks. The SLM comprises a suite of software components and associated hardware running the software, to communicate with agents throughout the networks, to accumulate various network operations data for reports and alarms and to provide instructions to control network operations. The SLM preferably offers a web server type user interface. This interface enables access by technical personnel of the carrier, for example from a network operations center. This interface also offers access to customers having or seeking service through the network.
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