US Patent No: 6,687,874
Number of patents in Portfolio can not be more than 2000
System for generating and maintaining field service publications
Stats
-
Feb 3, 2004
Issued date -
Oct 5, 1998
filing date -
09/166,326
serial no -
In Force
status
Importance
Loading Importance Indicators...
Abstract
The present invention is directed at a publication including plural service publication units typically used by a service technician to service a complex product. The units are browser enabled HTML files and include special links to at least one of the other publications units. The links are file names determined within a predetermined naming convention. The publication units are produced with a groupware product and a script for the groupware product along with a process for converting the links. The links, prior to conversion, have the form {{code,link,description}} where "code" corresponds to a publication file name without a file type extension, "link" indicates what should appear in the HTML text and "description" describes the contents of the file for the author. The HTML service publication unit files are stored on a service technician's portable computer and accessible at the site of the product. The invention also includes a process allowing a publication author to produce a text document including file name references within the predetermined naming convention. The process converts the publication into the browser enabled document including converting the file name references into browser enable links. The browser document can also include an applet interacting with a product providing data for the document.
Loading the Abstract Image...
First Claim
Related Publications
Loading Related Publications...
International Classification(s)
- [Classification Symbol]
- [Patents Count]
Cited Art
| Patent Info | (Count) | # Cites | Year |
|---|---|---|---|
|
|
|||
| 6,065,024 Embedded HTML documents downloaded and displayed simultaneously with primary HTML document | 41 | 1997 | |
| 6,400,820 Java enabled groupware | 14 | 1999 | |
|
|
|||
| 6,009,441 Selective response to a comment line in a computer file | 41 | 1996 | |
| 6,125,352 System and method for conducting commerce over a distributed network | 267 | 1996 | |
|
|
|||
| 5,273,434 System for training technicians for servicing electronic printers and printing systems | 11 | 1991 | |
| 5,325,156 Service call initiation and feedback interface for a reprographic machine | 48 | 1992 | |
|
|
|||
| 6,286,050 System and method for monitoring and management of telecommunications equipment using enhanced internet access | 50 | 1997 | |
|
|
|||
| 5,956,736 Object-oriented editor for creating world wide web documents | 154 | 1996 | |
|
|
|||
| 5,715,823 Ultrasonic diagnostic imaging system with universal access to diagnostic information and images | 301 | 1996 | |
|
|
|||
| 5,991,809 Web serving system that coordinates multiple servers to optimize file transfers | 122 | 1997 | |
|
|
|||
| 6,018,343 Web calendar architecture and uses thereof | 92 | 1996 | |
|
|
|||
| 6,044,372 Method and apparatus for publishing information to a communications network and enabling subscriptions to such information | 93 | 1997 | |
|
|
|||
| 5,127,012 Diagnostic and administrative device for document production apparatus | 24 | 1991 | |
|
|
|||
| 5,263,129 Manual sheet production and utilization apparatus | 8 | 1990 | |
|
|
|||
| 6,285,683 Method and apparatus for providing extended capability telephone services via an automated server | 14 | 1997 | |
|
|
|||
| 6,139,177 Device access and control using embedded web access functionality | 189 | 1997 | |
|
|
|||
| 5,915,093 Computer network debit disk used for prepayment to transfer information from a central computer | 79 | 1997 | |
|
|
|||
| 6,370,141 Method and apparatus for configuring an internet appliance | 33 | 1998 | |
|
|
|||
| 5,884,073 System and method for providing technical support of an electronic system through a web bios | 53 | 1996 | |
|
|
|||
| 5,694,546 System for automatic unattended electronic information transport between a server and a client by a vendor provided transport software with a manifest list | 543 | 1994 | |
|
|
|||
| 5,987,480 Method and system for delivering documents customized for a particular user over the internet using imbedded dynamic content | 293 | 1996 | |
|
|
|||
| 5,666,585 Maintenance supervising system for an image-reproducing system | 21 | 1995 | |
|
|
|||
| 5,918,014 Automated collaborative filtering in world wide web advertising | 508 | 1996 | |
|
|
|||
| 6,012,071 Distributed electronic publishing system | 118 | 1997 | |
|
|
|||
| 6,052,514 Distributed publication system with simultaneous separate access to publication data and publication status information | 87 | 1995 | |
|
|
|||
| 6,092,196 HTTP distributed remote user authentication system | 349 | 1997 | |
|
|
|||
| 6,003,032 Data communication system | 25 | 1997 | |
|
|
|||
| 6,411,991 Geographic data replication system and method for a network | 25 | 1998 | |
|
|
|||
| 6,426,955 Internet telephony call routing engine | 117 | 1998 | |
|
|
|||
| 5,911,776 Automatic format conversion system and publishing methodology for multi-user network | 389 | 1996 | |
Patent Citation Ranking
Maintenance Fees
| Fee | Large entity fee | small entity fee | micro entity fee | due date |
|---|---|---|---|---|
| 11.5 Year Payment | $7400.00 | $3700.00 | $1850.00 | Aug 3, 2015 |
| Fee | Large entity fee | small entity fee | micro entity fee |
|---|---|---|---|
| Surcharge - 11.5 year - Late payment within 6 months | $160.00 | $80.00 | $40.00 |
| Surcharge after expiration - Late payment is unavoidable | $700.00 | $350.00 | $175.00 |
| Surcharge after expiration - Late payment is unintentional | $1,640.00 | $820.00 | $410.00 |