System and method to provide control of music on hold to the hold party
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United States of America Patent
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-
Feb 17, 2004
Grant Date -
N/A
app pub date -
Aug 30, 1999
filing date -
Aug 30, 1999
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A system and method that provides a party that has been placed on hold control of music on hold. A dual-tone, multifrequency (DTMF) detector and a processor in the music on hold system monitor two-way connection. If a predefined DTMF signal is detected, the DTMF detector notifies the processor to disable the music on hold. Further, a DTMF code may be defined to cause the processor to decrease/increase the volume of the music on hold.
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Family
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