Enabling smart logging for webtone networks and services
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United States of America Patent
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-
Mar 9, 2004
Grant Date -
N/A
app pub date -
Aug 31, 1999
filing date -
Feb 26, 1999
priority date (Note) -
Expired
status (Latency Note)
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Abstract
Methods and apparatus for providing enhanced telecommunications services troubleshooting in multi-carrier telecommunications networks are described. Troubleshooting information gathering is initiated by launching a 'Test Service Call with a Travelling Log'. The Travelling Log acquires data from enabled intelligent network elements in each carrier network through which a Test Service Call is routed. The Travelling Log entries permit information posted to the Travelling Log to be relayed back to network management personnel. Network management personnel equipped with network management system terminals or customers, as appropriate, can initiate the Test Service Call with Travelling Log. The enabled intelligent network elements may include any element in NB/BB PSTN/ISDN with TDM, ATM, Internet, or SONET transport capabilities. The advantage is a cost-effective enhanced troubleshooting information retrieval system operable across service delivery carriers in multi-carrier telecommunications networks.
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