Centralized communication control center and methods therefor
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United States of America Patent
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Apr 27, 2004
Grant Date -
Aug 15, 2002
app pub date -
Jul 17, 2001
filing date -
Jan 29, 1999
priority date (Note) -
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Abstract
A computer-implemented control center for permitting a subscriber of a plurality of communication services of a unified mess aging system to customize communication options pertaining to the plurality of communication services. The communication options include parameters associated with individual ones of the plurality of the communication services and routings among the plurality of communication services. The plurality of communication services comprise a voice telephone service through a telephony-centric network and an e-mail service through a data-centric network. The communication options are accessible via display terminals coupled to the data-centric network and via telephones coupled to the telephony-centric network.
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