Service request processing in a local service activation management environment

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6732167
SERIAL NO

09452067

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A system, method, and article of manufacture in accordance with the claimed invention provides a service request processor in a local service activation management environment for management purposes. A core telecommunication system is interfaced for handling core telecommunication system requests and responses received from the core telecommunication system. The core telecommunication system requests generated by the core telecommunication system are validated. The core telecommunication system requests are processed if the processing can be done locally. If the request can not be done locally, it is translated to a predetermined protocol. Next, the request that is sent to a local service provider is and a response to the request is generated and received by the local service management environment. Error messages are generated by the core telecommunication system upon request validation or content validation failure. Status of the local service provider responses is provided and fault management is based on the status.

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Patent Owner(s)

  • ACCENTURE GLOBAL SERVICES LIMITED

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Baeth, Kevin Ronald New Hope, MN 5 277
Bakshi, Anil R Ridgewood, NJ 6 457
Murphy, Christopher John Minneapolis, MN 14 509
Swartz, Stephen J Maple Grove, MN 11 738

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