Root cause analysis of server system performance degradations
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United States of America Patent
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May 18, 2004
Grant Date -
Apr 3, 2003
app pub date -
Oct 19, 2001
filing date -
May 9, 2001
priority date (Note) -
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status (Latency Note)
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Abstract
A system for monitoring and analyzing the post-deployment performance of a web-based or other transactional server is disclosed. The monitoring system includes agent components that monitor and report various performance parameters associated with the transactional server, such as response times seen by end users, server and network times, and various server resource utilization parameters. A web-based reports server displays the data collected by the agents through a series of charts and graphs that indicate whether correlations exist between the response times and lower level parameters. A root cause analysis system applies statistical algorithms to the collected data to detect performance degradations in specific parameters, and uses predefined parameter dependency rules to correlate high level performance problems to likely sources or causes of such problems.
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