Pre-paid wireless interactive voice response system with variable announcements

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United States of America Patent

PATENT NO 6748066
SERIAL NO

09749823

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A wireless communications system providing interactive voice response is disclosed. The system is menu driven, and can accept information as well as deliver information to the customer in the form of prompts or prompt information. The system includes provisions that permit customers to vary the prompt information. In prompt information can be varied in a number ways, including the method of delivery, the content, pre or post-call prompts, and the frequency in which the prompt information is delivered.

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Patent Owner(s)

  • BELLSOUTH INTELLECTUAL PROPERTY CORPORATION

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Andia, Carmen D Atlanta, GA 11 249
Boyden, Brenda L Smyrna, GA 11 249
Casey, Lance F Suwanee, GA 11 249
Espejo, Judith C Snellville, GA 12 482
Martin, Judy D Lawrenceville, GA 11 249
Meek, Susan F Norcross, GA 11 249
Rudd, Adrian C Powder Springs, GA 11 249

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