Automatic call director first in first out accessory
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United States of America Patent
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-
Jun 22, 2004
Issued Date -
N/A
app pub date -
May 12, 2003
filing date -
Dec 31, 1997
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
An external accessory is added to an automatic call director to ensure first in first out operation for connection to primary resources when secondary resources are accessed prior to primary resources. A controller intercepts resource requests for the call director and manages an auxiliary queue to provide first in first out operation. The resource requests are returned to the call director queue once first in first out is guaranteed.
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