Network and method for providing a user interface for a simultaneous ring telecommunications service with automatic speech recognition capability

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United States of America Patent

PATENT NO 6778640
SERIAL NO

09635166

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A network for providing a telecommunications service with automatic speech recognition to a telecommunications user, including a switch in communication with a telecommunications device for detecting a trigger specific to the telecommunications service in response to a communication from the telecommunications device, and an intelligent resource server in communication with the switch for receiving the communication from the telecommunications device via the switch, for playing an audible message for the telecommunications user in response to receiving the communication, the message prompting the telecommunications user to modify a status of a simultaneous ring service associated with the telecommunications user, and for automatically recognizing a predetermined keyword spoken by the telecommunications user in response to the audible message.

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Patent Owner(s)

  • NUANCE COMMUNICATIONS, INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Knoerle, Joseph Atlanta, GA 8 310
Zhang, Zeeman Marietta, GA 9 357

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