System and method for evaluating the performance of a computer application
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United States of America Patent
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Aug 24, 2004
Issued Date -
N/A
app pub date -
Jul 9, 2002
filing date -
Mar 21, 2001
priority date (Note) -
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Abstract
A system for evaluating the performance of a computer-implemented application, wherein the performance is measured in terms of availability. The system includes a metrics data module comprising actual service level data, wherein the actual service level data can be used to determine an actual service level; a defined data module comprising defined service level data, wherein the defined service level data can be used to determine a defined service level; and a service level analysis module in communication with the metrics data module and the defined data module for calculating the actual service level and the defined service level and for comparing the actual service level to the defined service level using a grading scale defined as a function of the defined service level.
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