Message management system

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United States of America Patent

PATENT NO 6789064
APP PUB NO 20020072906A1
SERIAL NO

09734507

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Abstract

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A system and method for managing voice messages by (1) combining prerecorded phrases with message templates to generate messages, and (2) providing a scheduling interface for scheduling generated messages. The invention comprises: a phrase management module for managing recorded phrases; a template management module for managing message templates; a message generation module for creating a message by inserting at least one recorded phrase into a selected message template; and a scheduling system for scheduling the message.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Koh, Jocelyn K Friendswood, TX 1 38

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