System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time database queries

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United States of America Patent

PATENT NO 6798867
SERIAL NO

09455533

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Abstract

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A method and system for accomplishing real-time queries in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based communication between a user and a first system is established and a report is transmitted to the user. The report might comprise information and at least one request for user input based on said information. In response to the report, the user can request that additional queries be run against database or other data repository. The requested is drawn from the database automatically, in real-time by connecting to the database.

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Patent Owner(s)

Patent OwnerAddress
MICROSTRATEGY INCORPORATED1850 TOWERS CRESCENT PLAZA VIENNA VA 22182

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Leon, Christopher S Washington, DC 11 2622
Maass, Bodo Arlington, VA 18 4292
Patnaik, Anurag Arlington, VA 38 9212
Zirngibl, Michael Washington, DC 33 6841

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