Queue prioritization based on competitive user input
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United States of America Patent
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Oct 5, 2004
Issued Date -
N/A
app pub date -
Apr 3, 2002
filing date -
Feb 17, 1998
priority date (Note) -
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Abstract
A routing system is disclosed for routing communication events. The system comprises at least one data queue for queuing incoming events; at least one interaction mechanism for enabling bi-directional communication with authors of events in queue; and a processor for processing events in queue according to routing rules. In a preferred embodiment authors of the communication events are solicited through the at least one interaction mechanism to make a value contribution in exchange for advancement in the data queue.
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