US Patent No: 6,801,763
Number of patents in Portfolio can not be more than 2000
Technique for effectively communicating travel directions
Stats
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Oct 5, 2004
Issued date -
Apr 4, 2001
filing date -
09/826,122
serial no -
In Force
status
Importance
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Abstract
A user while traveling may call an operator in an information/call center to request directions to a desired destination. In response, the operator obtains a directions file containing the requested directions. To facilitate the user receiving directions in installments in accordance with the invention, the directions file has an indicator associated therewith. The requested directions are read from the directions file to the user by an interactive voice response (IVR) unit via synthesized voice. The indicator is used to indicate in the file which direction is to be read to the user. The user may terminate the call after hearing a desired quantity of directions. When the user subsequently needs another installment of directions, the user may call back the IVR unit which then continues to read directions in the directions file from where the associated indicator indicates. The above process can be repeated, thereby enabling the user to controllably receive the directions in installments.
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First Claim
Related Publications
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International Classification(s)
- [Classification Symbol]
- [Patents Count]
Cited Art
| Patent Info | (Count) | # Cites | Year |
|---|---|---|---|
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| 5,797,092 Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon detection of predetermined tone | 38 | 1995 | |
| 5,873,032 Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page | 47 | 1996 | |
| 5,737,700 Providing assistance to a mobile telephone subscriber travelling from a location to a desired location | 34 | 1996 | |
| 6,456,709 Method and apparatus for monitoring telephonic members and providing directory assistance | 40 | 1997 | |
| 5,995,826 Methods for conditional tone responsive reconnection to directory assistance center | 21 | 1997 | |
| 5,943,417 Method and system for personalized directory assistance services | 45 | 1998 | |
| 5,966,437 Method and system for personalized directory assistance services | 41 | 1998 | |
| 6,256,515 Call management system for wireless telephones | 33 | 1998 | |
| 6,035,190 Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon demand | 36 | 1998 | |
| 6,064,874 Method for providing calling services during attempt to complete customer call while muting ringing | 25 | 1999 | |
| 6,473,612 Method for providing directory assistance services via an alphanumeric page | 55 | 1999 | |
| 6,396,920 System for selectively providing a higher level of directory assistance services | 23 | 1999 | |
| 6,466,784 Technique for monitoring and attempting to connect destination telephone and providing information assistance upon detection of unsatisfactory connection | 14 | 1999 | |
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| 4,979,206 Directory assistance systems | 169 | 1989 | |
| 5,056,134 Audible logo for identifying a common carrier | 36 | 1990 | |
| 5,163,083 Automation of telephone operator assistance calls | 141 | 1990 | |
| 5,181,237 Automation of telephone operator assistance calls | 111 | 1991 | |
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| 4,656,623 Agent communication arrangements for telecommunication systems | 33 | 1985 | |
| 4,677,609 Semi-automated directory assistance systems | 28 | 1985 | |
| 4,932,042 Spontaneous voice and data messaging | 159 | 1989 | |
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| 4,958,368 Customer activation system | 81 | 1988 | |
| 4,965,821 Cellular mobile radiotelephone-based system for rental of mobile equipment | 129 | 1988 | |
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| 5,339,352 Directory assistance call completion via mobile systems | 120 | 1992 | |
| 5,450,476 Method and system for providing nonpublished number messaging service | 26 | 1993 | |
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| 5,109,401 Radio telecommunication apparatus capable of controlling call charges | 82 | 1990 | |
| 5,099,508 Radio telephone system for selectively allowing a party in communication with a system user to transmit a voice signal to the user during a hold state | 14 | 1990 | |
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| 5,222,120 Long distance telephone switching system with enhanced subscriber services | 204 | 1990 | |
| 5,187,740 Method and apparatus for telephone call reorigination | 77 | 1991 | |
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| 4,937,570 Route guidance display device | 105 | 1988 | |
| 6,347,278 Mobile terminal and a server for navigation system | 50 | 2001 | |
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| 4,979,207 Method of processing cellular telephone call detail data for billing multi-line customers for cellular telephone services | 89 | 1990 | |
| 5,095,503 Cellular telephone controller with synthesized voice feedback for directory number confirmation and call status | 55 | 1990 | |
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| 6,107,944 Electronic navigation system and method | 113 | 1998 | |
| 6,405,131 Method and system for providing route guidance with multiple progress bars | 13 | 2000 | |
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| 4,640,986 Mobile radio communication system | 49 | 1984 | |
| 6,029,069 Navigation system using portable phone and navigation method using the same | 58 | 1997 | |
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| 6,256,580 Process for transmitting route information which defines a proposed route for a vehicle in a road network and serves as a navigation aid from a traffic information center to a terminal in a vehicle, traffic information center and terminal | 31 | 1999 | |
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| 4,608,460 Comprehensive automatic directory assistance apparatus and method thereof | 103 | 1984 | |
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| 4,696,028 PBX Intercept and caller interactive attendant bypass system | 176 | 1984 | |
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| 6,253,146 Network-based traffic congestion notification service | 119 | 1999 | |
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| 5,479,482 Cellular terminal for providing public emergency call location information | 353 | 1994 | |
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| 5,416,831 System for communicating with an ADSI-compatible telephone via a service circuit node | 85 | 1993 | |
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| 2002/0035,474 Voice-interactive marketplace providing time and money saving benefits and real-time promotion publishing and feedback | 72 | 2001 | |
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| 4,602,129 Electronic audio communications system with versatile message delivery | 204 | 1982 | |
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| 5,521,826 Travel guiding apparatus for vehicle | 41 | 1994 | |
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| 5,511,111 Caller name and identification communication system with caller screening option | 303 | 1993 | |
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| 5,210,789 Interactive telephone operator terminal | 274 | 1991 | |
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| 6,389,290 Enhanced weather and traffic information from mobile communication devices | 18 | 2000 | |
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| 5,398,189 Navigation system for motor vehicles | 28 | 1993 | |
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| 5,414,754 System for providing proactive call services utilizing remote monitors | 77 | 1992 | |
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| 4,908,850 Voice services network with automated billing | 142 | 1988 | |
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| 4,373,116 Voice trip information system for an automotive vehicle | 14 | 1980 | |
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| 4,908,825 Memory organization and output sequencer for a signal processor | 31 | 1988 | |
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| 6,360,164 Navigation system | 17 | 1999 | |
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| 5,187,810 Route guidance system for provding a mobile station with optimum route data in response to a guidance request together with base station data indicative of an identification of a base station | 98 | 1991 | |
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| 4,777,646 Communication system | 63 | 1986 | |
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| 4,959,855 Directory assistance call processing and calling customer remote signal monitoring arrangements | 138 | 1988 | |
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| 5,950,123 Cellular telephone network support of audible information delivery to visually impaired subscribers | 77 | 1996 | |
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| 5,565,874 Expandable, multi-level intelligent vehicle highway system | 78 | 1994 | |
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| 5,334,974 Personal security system | 444 | 1992 | |
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| 4,190,493 Coated structural component for a high temperature nuclear reactor | 14 | 1977 | |
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| 5,839,086 On-board route display receiving information from external device | 46 | 1995 | |
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| 5,432,840 Method and arrangement for connecting selectively a stationary subscriber apparatus to a neighboring mobile subscriber apparatus with the aid of a telephone switchboard function | 12 | 1993 | |
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| 5,063,591 Toll ticketing record generation for billing of intersystem handoff calls in a mobile telephone system | 37 | 1990 | |
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| 5,410,486 Navigation system for guiding vehicle by voice | 63 | 1993 | |
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| 5,148,472 Cellular telephone call administration system | 67 | 1990 | |
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| 5,422,937 Remotely controlled telephone operator simulator | 18 | 1993 | |
Patent Citation Ranking
Maintenance Fees
| Fee | Large entity fee | small entity fee | micro entity fee | due date |
|---|---|---|---|---|
| 11.5 Year Payment | $7400.00 | $3700.00 | $1850.00 | Apr 5, 2016 |
| Fee | Large entity fee | small entity fee | micro entity fee |
|---|---|---|---|
| Surcharge - 11.5 year - Late payment within 6 months | $160.00 | $80.00 | $40.00 |
| Surcharge after expiration - Late payment is unavoidable | $700.00 | $350.00 | $175.00 |
| Surcharge after expiration - Late payment is unintentional | $1,640.00 | $820.00 | $410.00 |