Process for submitting and handling a service request in a local service management system
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United States of America Patent
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-
Nov 2, 2004
Grant Date -
N/A
app pub date -
Nov 30, 1999
filing date -
Nov 30, 1999
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A process is provided for submitting a service request in a local service management system. A core telecommunication system is interfaced for receiving a core telecommunication system request from the core telecommunication system. Thereafter, such core telecommunication system request is translated to a predetermined protocol. The core telecommunication system request is then sent to a local service provider. Next, an order confirmation is received upon validation of the core telecommunication system request by the local service provider. The system request is processed by the local service provider. Further, a completion notification is received upon completion of a partitioning of the core telecommunication system request in a plurality of duties assigned to different local service providers.
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