Tree hierarchy and description for generated logs

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United States of America Patent

PATENT NO 6816576
APP PUB NO 20020021788A1
SERIAL NO

09832734

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Abstract

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A method of generating a tree hierarchy display of error logs received from network devices and applications, each of the logs including a brief description of error cause and predetermined higher level ones of the logs being created in response to generation of predetermined combinations of lower level ones of the logs in accordance with user defined rule set criteria. The method comprises the steps of generating a user interface for entering explanations associated with predetermined ones of the error logs, storing the lower level ones of the logs used in meeting the rule set criteria, and displaying a tree hierarchy of the logs for any fully satisfied rule set criteria by attaching links between the logs in relation to the rule set criteria.

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Patent Owner(s)

Patent OwnerAddress
MITEL NETWORKS CORPORATION4000 INNOVATION DRIVE KANATA ONTARIO K2K 3K1

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Elliot, Tyler Picton, CA 1 11
Fortin, Dennis Belleville, CA 1 14
Gray, Thomas Carp, CA 46 981
Jones, Rebecca Napanee, CA 1 14
Kasvand, Tonis Nepean, CA 8 110
Mooy, Brian Kingston, CA 1 14
Virk, Audil Kingston, CA 3 29

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