Workflow distribution process granting to operators with assigned activities access to needed computer resources and withdrawing such access upon the completion of the assigned activity

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United States of America Patent

PATENT NO 6823513
SERIAL NO

09561186

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method for limiting access of each of a plurality of operators having assigned activities in an overall workflow distribution, to computer resources needed to respectively complete each activity through a computer controlled interactive display interface. A workflow distribution process with a plurality of users or participants at a plurality of computer controlled display stations. At the workflow management source, an implementation for respectively assigning activities to each of a plurality of operators and for designating for each of the activities, at least one computer resource necessary to respectively complete each of the activities. A set of elements, each representing a designated computer resource accessible to a user to carry out an assigned activity is displayed. An implementation for determining the completion of each of the assigned activities, and for removing from the display the elements representing the designated computer resources when an activity is completed.

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Patent Owner(s)

Patent OwnerAddress
SERVICENOW INC2225 LAWSON LANE SANTA CLARA CA 95054

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
McNally, Michael R Austin, TX 5 164
Sweitzer, John William Austin, TX 6 129

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