Address book for a voice message delivery method and system

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United States of America Patent

PATENT NO 6829331
SERIAL NO

10051453

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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An apparatus and method for inducing a person to store telephone numbers or other contact information entered into a new voice message delivery method and system. The invention preferably operates after the person has completed a transaction, such as sending or receiving a voice message, so that the action of saving the telephone number or other contact information is convenient for the user and is less competitive with the action of sending or receiving a voice message. After a person sends or receives a voice message, the invention determines whether to offer the person an opportunity to save the telephone number or other contact information already entered into the system. The invention then allows the person to save the telephone number or other contact information in an address book associated with their account.

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First Claim

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Patent Owner(s)

  • GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cullis, Gary Beverly Hills, CA 1 15

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