Ring network implemented by telephony switches and links
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United States of America Patent
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Jan 4, 2005
Grant Date -
N/A
app pub date -
Dec 31, 1997
filing date -
Dec 31, 1997
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A system for using an under-utilized data channel for carrying additional data, in a network mode. One such channel is the D-channel in the ISDN system. In one implementation, a group of telephone call centers share data, using the D-channel, about the lengths of time incoming callers must wait before being answered. Using the shared data, the call centers collectively route incoming calls to call centers having smaller waiting times.
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