Systems and methods for managing electronic communications
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Jan 11, 2005
Grant Date -
Aug 29, 2002
app pub date -
Feb 28, 2001
filing date -
Nov 14, 2000
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
An interaction manager system and method are provided to aid a caller in communicating with a callee. An interaction space is provided to a caller's communication device. This interaction space can include visibility information that informs the caller about the status of the callee, accessibility information that provides the caller with a list of communication channels available to the caller, and continuity information that includes information and action facilitation data that reflect the ongoing interaction between the caller and the callee.
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