User support method and user support apparatus
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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-
Jan 18, 2005
Grant Date -
May 9, 2002
app pub date -
Mar 30, 2001
filing date -
Jun 30, 2000
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
User support method and user support apparatus for facilitating a user to find desired information from an enormous size of Web sites in a user friendly manner so as to make efficient use thereof. A front processor functions at a level of interface with a user. A middle processor processes and stores information to be supplied to the user via the front processor. The front processor stores object data which describe a virtual three-dimensional space containing a plurality of virtual rooms, which respectively correspond to different concepts, and a specialized agent which performs a service related to the concept corresponding to each of the rooms. When the service is requested by the user, the specialized agent asks the middle processor about information necessary for providing the service.
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