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• 15 United States
• 10 France
• 8 Japan
• 7 China
• 5 Korea
• 2 Other

Patent Owner(s)

• AVAYA INC.

International Classification(s)

• H04M:TELEPHONIC COMMUNICATION

• [Classification Symbol]

• [Patents Count]

Inventor(s)

Inventor Name	Address	# of filed Patents	Total Citations
Das, Sharmistha Sarkar	Broomfield, CO	8	328
Hackbarth, Kenneth R	Westminster, CO	4	416
Jensen, Kenneth B	Denver, CO	2	311
Kohler, Joylee E	Northglenn, CO	38	5617
Matula, Valentine C	Granville, OH	178	3054
Windhausen, Richard A	Boulder, CO	13	845

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Maintenance Fees

Fee	Large entity fee	small entity fee	micro entity fee	due date

Fee	Large entity fee	small entity fee	micro entity fee
Surcharge after expiration - Late payment is unavoidable	$700.00	$350.00	$175.00
Surcharge after expiration - Late payment is unintentional	$1,640.00	$820.00	$410.00

DATE PUBLISHED	PUBLICATION/PATENT NO.	PUBLICATION TYPE
January 25, 2005	US,6847714,B2   US6847714B2	GRANTED PATENT AS SECOND PUBLICATION
May 20, 2004	US,20040096050,A1   US20040096050A1	FIRST PUBLISHED PATENT APPLICATION

Full Text

US Patent No: 6847714

Accent-based matching of a communicant with a call-center agent

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