Computerized dispute resolution system and method
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United States of America Patent
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Feb 1, 2005
Issued Date -
N/A
app pub date -
Nov 29, 1999
filing date -
Aug 6, 1998
priority date (Note) -
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Abstract
An automated dispute resolution administration method involves checking an authorization for a request for access to an automated dispute resolution system made using a sponsor login area. A letter is automatically generated to a party to a dispute in response to a sponsor entering a case into an automated dispute resolution system. A person, adverse to the sponsor with respect to the case, is authorized to access the automated dispute resolution system. Tracking information is written onto a hard drive associated with at least one of the party or the sponsor; and a report is generated identifying open cases for the sponsor.
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