Web site monitoring
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United States of America Patent
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-
Feb 1, 2005
Grant Date -
N/A
app pub date -
Nov 29, 1999
filing date -
Nov 29, 1999
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A web site system that dynamically generates web pages for a user includes a monitoring system. The monitoring system stores a copy of the dynamically generated web page and displays the copy of the web page to a web site representative on request. This permits the representative to make a more accurate analysis of a user's problem or question, thereby improving customer support.
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Cited Art Landscape
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