Call queue handling
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United States of America Patent
Stats
-
Feb 15, 2005
Grant Date -
Apr 8, 2004
app pub date -
Jun 30, 2003
filing date -
Feb 22, 2001
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
An arrangement and a method for handling answers at a telephone. The arrangement includes a connection device; an identification device identifying an A number belonging to a caller; and a processing device arranged to create at least two answering alternatives, where each answering alternative includes a respective point of time when a called party at the telephone intends to call back. The answering alternatives are displayed on a display together with an indication of the A number. An input device is utilized to select one of the at least two answering alternatives, whereby the processing device is arranged to transmit the selected answering alternative to the A number. The selected answering alternative and indication of the A number is displayed on the display as a reminder for the called party.
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