Arrangement for accessing an IP-based messaging server by telephone for management of stored messages

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6857008
SERIAL NO

09551914

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Abstract

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An arrangement for accessing messages in an IMAP message store via telephone using a unified web-based voice messaging system as an e-mail client for the IMAP message store. The unified Web-based voice messaging system includes a browser configured for generating an audio file that stores received voice signals specifying a messaging operation, and an application server. The application server is configured for outputting an HTML page in response to a user request via the HTTP connection, the HTML page having an XML element that defines data for an audio operation to be performed by an executable audio resource within a web browser or a proxy browser. The application server includes a speech recognition process configured for identifying the messaging operation by interpreting the audio file. Upon identifying the messaging operation and associated operand, the application server outputs a function call for the identified messaging operation to the IMAP message store. The application server also includes text to speech capabilities, enabling an e-mail message or fax message to be converted to an audible format for playback by the browser for the telephony user. Hence, a telephony user can access and manage voice, e-mail, or fax messages stored on the IMAP message store.

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Patent Owner(s)

Patent OwnerAddress
CISCO TECHNOLOGY INC170 WEST TASMAN DRIVE SAN JOSE CA 95134

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Shenefiel, Chris A Oakton, VA 3 94

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