Method and system for enhanced transcription

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United States of America Patent

PATENT NO 6865258
SERIAL NO

09374462

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Abstract

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A method and system for performing enhanced transcription is disclosed. In a preferred embodiment, a transcription application may automatically transcribe information provided in a message. For instance, the application may automatically convert audio (e.g., voice) data, and/or other data types provided within a message to textual form. Additionally, the transcription application may automatically populate data entry fields with corresponding data from a message. Moreover, the transcription application may indicate a level of confidence for the data automatically transcribed. Furthermore, in a preferred embodiment, the transcription application may monitor the transcriber's activity and automatically adjust the presentation of data to be transcribed according to such activity. For example, the transcription application may monitor the transcriber's focus, e.g., by determining the location of the cursor, and the application may automatically adjust the presentation of data to correspond with such focus. As another example, the transcription application may monitor the typing activity of a transcriber during manual transcription and automatically adjust the presentation of the message data in accordance with such typing.

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First Claim

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Patent Owner(s)

Patent OwnerAddress
INTERVOICE LIMITED PARTNERSHIPSUITE 390 639 ISBELL ROAD RENO NV 89509

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Polcyn, Michael J Allen, TX 27 1956

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