Voice over IP method for developing interactive voice response system
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United States of America Patent
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Apr 5, 2005
Grant Date -
Jan 29, 2004
app pub date -
Jul 24, 2002
filing date -
Jul 24, 2002
priority date (Note) -
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Abstract
A personal Interactive Voice Response (IVR) system includes a plurality of IVR servers communicating personal IVR service node information in a network and a plurality of personal IVR service node clients coupled to the plurality of IVR servers communicating the personal IVR service node information. The plurality of personal IVR service node clients have a client-server relationship with the plurality of IVR servers. The personal IVR system further includes facilities for managing transmission of the personal IVR service node information using a Voice over Internet Protocol (VoIP) technology.
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