Method and apparatus for tracking a user's interaction with a resource supplied by a server computer
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United States of America Patent
Stats
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Apr 5, 2005
Grant Date -
N/A
app pub date -
Oct 16, 2001
filing date -
Oct 16, 2001
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A method and system is provided for tracking a user's interaction with a resource or resources supplied by a server computer. When a user requests a Web page from a server for viewing using a Web browser, the user is redirected to a tracking server. The tracking server sends the requested Web page, with an embedded script to the user's computer along with an application program that can record the user's interaction with the Web page. As the user interacts with the Web page, input made by the user, such as mouse movements, button clicks, typing, etc. is streamed back to the tracking server by the application program. The recorded session may be later retrieved from the tracking server for playback. Based on the user's input, the tracked resource may be modified, such as making it more user friendly or more easily navigable.
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