System and method for the creation and automatic deployment of personalized, dynamic and interactive inbound and outbound voice services, with real-time interactive voice database queries
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United States of America Patent
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Apr 26, 2005
Grant Date -
N/A
app pub date -
Sep 13, 2000
filing date -
Sep 13, 1999
priority date (Note) -
In Force
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Abstract
The interactive delivery of voice serve messages communicating financial, personal or other news telecasts can be accessed at a subscriber's convenience on an inbound telephone, network enabled or other call. A voice service bureau may generate voice messages for individual subscribers according to their natural language queries. For instance, a subscriber may inquire 'What was the closing Dow today' and the system converts the request to digital form, discriminates search terms, interrogates a database and annunciates to the call 'The closing Dow was 11,000 today'. Responses to those or other inquiries may be delivered in real time or substantially real time.
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