Web integrated interactive voice response

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United States of America Patent

PATENT NO 6885737
SERIAL NO

10159825

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Abstract

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Web integrated interactive voice response systems include a server adapted to check for accessibility of a network connection associated with a calling party, and a graphical user interface system adapted to provide a plurality of menus in a graphical format to the calling party over a network connection.

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Patent Owner(s)

Patent OwnerAddress
NUANCE COMMUNICATIONS INC1 WAYSIDE ROAD BURLINGTON MA 01803

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Gao, Xiaofeng Alpharetta, GA 68 2696
Scott, David Norcross, GA 193 7016

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