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United States of America Patent
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Jul 5, 2005
Grant Date -
Sep 11, 2003
app pub date -
Apr 3, 2003
filing date -
Oct 3, 2000
priority date (Note) -
Expired
status (Latency Note)
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Abstract
A method for surveying and changing telephony response systems which includes using a supplementary services provider adapted to handle a very much smaller number of calls than a main telephone network and which can therefore be readily modified from time to time in order to firstly improve any market survey approach or questions but as well, test suggested modifications in a response method or approach. Further there is disclosed a prompt call back system to assist in direct user feedback.
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Cited Art Landscape
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