Method and system for maintaining the business office appliance through log files
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United States of America Patent
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Jul 5, 2005
Grant Date -
N/A
app pub date -
Feb 4, 2000
filing date -
Feb 4, 2000
priority date (Note) -
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Abstract
A method and system for monitoring a business office appliance by a remote service center using logs that are transferred to the remote service center. When the service center analyzes the data in the logs, it can detect warning messages or error messages from application software controlling the monitored appliances and remotely diagnose or fix those monitored appliances.
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