System and method for managing compliance with service level agreements
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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Jul 12, 2005
Grant Date -
N/A
app pub date -
Oct 3, 2000
filing date -
Oct 3, 2000
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
Compliance with subscriber job delivery requirements is managed and tracked. Job requirements set forth in service level agreements are stored electronically as delivery parameters. A queue manager creates a prioritized list of delivery jobs. A delivery manager delivers the jobs in accordance with the prioritized list. A routing manager determines optimal routes, e.g., least cost route for delivery of each job. Retries of jobs that are not successfully delivered can be performed. delivery job sources include broadcast subscribers, high- and low-priority single address subscribers, free subscribers and off-peak subscribers.
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