Importance

Loading Importance Indicators...

Abstract

Methods and systems are provided for reporting to subscribers network events in a plurality of formats and languages depending upon the particular subscriber group to which a subscriber belongs. When a subscriber requests a call, a switching node in the network invokes a trigger that identifies a signaling node for routing the call and sends a route request to the signaling node. While processing the route request, if the signaling node detects an event that would prevent the call from being routed, the signaling node identifies the subscriber group of the subscriber and determines a directory number associated with the identified subscriber group and the detected event. The signaling node then returns the determined directory number to the switching node. Using the determined directory number, the switching node establishes the call to a message node, where a message associated with the determined directory number is executed. Accordingly, the network reports the detected event in a format and language that the subscriber or its device can recognize.

Loading the Abstract Image...

First Claim