System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services including module for generating and formatting voice services

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United States of America Patent

PATENT NO 6940953
SERIAL NO

09661188

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Abstract

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A method and system for generating TML (an XML based language) and formatting reports is disclosed. The method and system of the present invention operate in conjunction with an interactive voice broadcasting system and are used to develop active voice pages—TML documents that are to used generate dynamic voice menus that drive the interaction between a user and an interactive voice broadcasting system.

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Patent Owner(s)

Patent OwnerAddress
MICROSTRATEGY INCORPORATED1850 TOWERS CRESCENT PLAZA VIENNA VA 22182

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Eberle, Hannes Arlington, VA 13 3389
Leon, Christopher S Washington, DC 11 2622
Maass, Bodo Arlington, VA 18 4292
Patnaik, Anurag Arlington, VA 38 9212
Santa, Ana Alberto Falls Church, VA 7 2007
Zirngibl, Michael Washington, DC 33 6841

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