Method and system for providing controllable enhanced call service features at mobile locations
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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-
Nov 22, 2005
Grant Date -
N/A
app pub date -
Mar 29, 2001
filing date -
Mar 29, 2001
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A system and method for providing PBX-like functionality at a mobile location includes the capability of maintaining a network session with a mobile number associated with a remote worker. The system utilizes a remote office platform interposed between a data communications network and a conventional PBX switch. A remotely located individual (such as a telecommuter) 'logs in' to the remote office platform and, once the individual is authenticated, PBX-like communication with the mobile device is established. If the device is a computer-enabled device and includes a display, the platform can enable a graphical user interface emulating a PBX station set to the device. Alternatively, the remote worker can enter either spoken commands or series of DTMF sequences to utilize the PBX-like features. For these applications, the remote office platform includes a speech recognition module and a translation table for converting a sequence of DTMF tones into a PBX-like call feature (e.g., transfer, hold, mute, etc.).
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