Universal state-aware communications

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6970547
SERIAL NO

10436546

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

A communications system for general business environments that exploits knowledge of user state to provide advantages of efficiency and control for individual users and for the business. The communications system also provides particular advantages in environments where users have multiple communication devices and for communications of a business with external parties. In other aspects, the communication system provides features of application flexibility and system fault-tolerance with broad applicability to communication systems.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

Patent OwnerAddress
TELETECH CUSTOMER CARE MANAGEMENT (IRELAND) LIMITED7TH FLOOR HUME HOUSE BALLSBRIDGE DUBLIN 4

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Andrews, Wayne Naples, FL 8 285
Gechter, Jerry Lincoln, MA 16 1803

Cited Art Landscape

Load Citation

Patent Citation Ranking

Forward Cite Landscape

Load Citation